Adobe Commerce (Magento)
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About Adobe Commerce (Magento)
Build multi-channel commerce experiences for B2B and B2C customers on a single platform with Adobe Commerce. From catalog to payment to fulfillment, their future-proof technology gives you a commerce platform that’s endlessly flexible, extensible and scalable.
Adobe Commerce (Magento) and Dotdigital

Who we are

At Dotdigital, we harness the power of customer data to drive engagement, conversion, and loyalty for brands as they grow and scale. Our powerful capabilities help ecommerce marketers acquire, convert, and retain customers at opportune moments.

About the integration

Our Adobe Commerce connector is a deep, feature-rich ecommerce integration that enables you to integrate your marketing with your customer and product data. Connect with your customers on their favorite channels, including email, chat and SMS, and convert them with relevant and personalized messages. Set up triggered notifications throughout the customer journey and gain time back to focus on other priorities.

With your data in Dotdigital, take advantage of features including:
  • eRFM persona insight
  • product data enrichment
  • intelligent product recommendations
  • abandoned cart & browse recovery
  • transactional emails & SMS
  • dynamic content
  • automatic data synchronization
  • coupon codes

How it works

Setting up Dotdigital is so easy you’ll be sending campaigns in no time. Connect your store and we'll guide you to map and sync your data into the platform, including custom data fields. When you integrate Dotdigital, all of your historical ecommerce data will sync across automatically so you'll get access to our range of ecommerce tools right away.

Dotdigital creates customer, subscriber and guest lists to get you started. And from there any changes to your catalog, order, and user data will automatically sync across. You'll rest easy knowing the most accurate data is at your fingertips.
"A key feature of Dotdigital's solution is the Magento [Adobe Commerce] connector. This allows for a near-real-time sync of all our customers, subscribers' data, and their transactions. This data is leveraged when building automation rules that help us target the required customer segments, without the need for any exporting and importing."
Use Cases
Drive engagement with personalization
Use your customer and product data within Dotdigital to build personalized messages. Using powerful segmentation and dynamic content features, you’ll reach your customers with relevant content that will drive purchases.
Effortless automation
Automate your messages to customers using our Drag & Drop Program builder. You can easily set up triggered email, SMS, app notifications and more to send to the right person at the right time.
Make the right decisions fast
Unify your data to get a clear picture of your customer journey and discover new opportunities to convert. Easily identify customers in your most engaged and least engaged segment groups using eRFM customer modeling.
Global and expanding brands
Dotdigital is built with large and scaling brands front of mind. So whether you’re trading in multiple regions or you’ve got a fast-growing customer base, Dotdigital will help you to efficiently and effectively reach your audience and drive revenue.

Request a demo