Who we are
At Dotdigital, we harness the power of customer data to drive engagement, conversion, and loyalty for brands as they grow and scale. Our powerful capabilities help ecommerce marketers acquire, convert, and retain customers at opportune moments.
About the integration
Our Adobe Commerce connector is a deep, feature-rich ecommerce integration that enables you to integrate your marketing with your customer and product data. Connect with your customers on their favorite channels, including email, chat and SMS, and convert them with relevant and personalized messages. Set up triggered notifications throughout the customer journey and gain time back to focus on other priorities.
With your data in Dotdigital, take advantage of features including:
- eRFM persona insight
- product data enrichment
- intelligent product recommendations
- abandoned cart & browse recovery
- transactional emails & SMS
- dynamic content
- automatic data synchronization
- coupon codes
How it works
Setting up Dotdigital is so easy you’ll be sending campaigns in no time. Connect your store and we'll guide you to map and sync your data into the platform, including custom data fields. When you integrate Dotdigital, all of your historical ecommerce data will sync across automatically so you'll get access to our range of ecommerce tools right away.
Dotdigital creates customer, subscriber and guest address books to get you started. And from there any changes to your catalog, order, and user data will automatically sync across. You'll rest easy knowing the most accurate data is at your fingertips.