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About Shopware
Shopware offers you cutting-edge, highly adaptable ecommerce solutions trusted by the world's most acclaimed brands. Create outstanding customer experiences, innovate fast, and accelerate your growth in the ever-evolving space of digital commerce.
Shopware and Dotdigital

Who we are

At Dotdigital, we harness the power of customer data to drive engagement, conversion, and loyalty for brands as they grow and scale.

About the integration

Dotdigital integrates with Shopware Cloud (all versions) and Shopware 6 (On-Premise). The Dotdigital for Shopware integration helps you deliver meaningful marketing messages to your whole shopping community, and keep your customers coming back.

Dotdigital offers Shopware merchants access to a suite of ecommerce marketing essentials; product recommendations, contact acquisition channels, abandoned cart and browse, as well as RFM and eRFM functionality. Plus, you can now automate transactional email sends in Dotdigital through our integration with Shopware Flow Builder.

How it works

You can install the Shopware integration in just a few short steps through our in-app integrations area so you can quickly get started with ecommerce marketing essentials.
  • Sync customer, order, and product catalog data and personalize your marketing messages at scale.
  • Use Dotdigital's drag & drop automation builder to add a welcome campaign for new subscribers and engage customers throughout their lifecycle.
  • Sync your product catalog and add Best Seller, Trending, and Most Viewed products to your emails in just a few clicks. You can even add AI-powered product recommendations to achieve a highly personalized experience for your customers.
  • Use Shopware Flow Builder to trigger Dotdigital created emails confirming a new order, a new subscriber, and more.
Use Cases
Personalize and engage
Combine your customer, product, and order data in Dotdigital and better target your customers. Set up automated lifecycle programs and use our AI-powered tools to reach every customer with the right message, at the right time.
Do more with your data
Send vouchers to new subscribers, ask for reviews on a recent purchase, or reward your champion customers with early sale access.
Great looking emails
Deliver more customized and on brand transactional emails through Dotdigital using our Shopware Flow Builder extension.
Better deliverability & reporting
Rely on Dotdigital for industry-leading deliverability and email sending infrastructure. And store all of your performance data in one place for easier visibility and reporting.

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