Partners
InteractOne
SILVER PARTNER
Service Regions

AMERICAS

Resources
About InteractOne
With over 20 years of expertise, InteractOne excels in both constructing efficient eCommerce sites from the ground up or completing existing projects seamlessly. Our team can skillfully maintain, market, promote, and optimize your website. Let our midwestern work ethic, integrity and our on-shore knowledge and experience work in your favor.
InteractOne and Dotdigital
InteractOne specializes in both eCommerce Site Development and eCommerce Marketing Services. Successful site development depends on solid knowledge and experience. We’ve got both, and we do it with integrity.

With a team of Magento Certified experts possessing a wealth of certifications, we excel in resolving issues, constructing, and innovating within the Magento platform. Communication is streamlined through dedicated project managers based in our Ohio office, eliminating the need for a call center. Additionally, our expertise extends to Shopify and Big Commerce, ensuring we can cater to diverse e-commerce needs. We provide tailored Maintenance and Support services, along with experienced and certified developers for seamless migrations and upgrades. Our design experts and front-end programmers are consistently engaged in crafting innovative and successful UX/UI solutions.
"We have been working with the InteractOne team for over a decade now and I believe that speaks volumes. In the ever-evolving areas of eCommerce, website development and internet marketing, having a dedicated partner that can be relied upon to provide superior service on both a technical and personal level has been a major contributing factor to the growth and success of our business."
Use Cases
Lancer Cosmetics Case Study
Lancer Skincare was confronted with several UX/UI bugs that were impeding mobile conversions. Additionally, a poorly coded front-end theme was causing significant slowdowns, and critical security patches were absent. To address these issues, the team embarked on a solution that involved correcting the UX/UI problems and implementing new features within a tight holiday season deadline. The results were highly promising, with a remarkable 100% increase in conversion rate observed in the first month of implementing the updates compared to the previous month. Over the subsequent four months, Lancer Skincare experienced a 14% boost in year-over-year eCommerce conversion, a 12% increase in year-over-year unique purchases, and a 13% rise in year-over-year quantity of orders.
Hydraulic Supply Company Case Study
Before connecting with InteractOne, HSC (Hydraulic Supply Company) faced challenges with their Magento (Adobe Commerce) site relating to flexibility and usability. Customers encountered difficulties finding products, pages took excessively long to load, and routine updates and upgrades were hindered. InteractOne's solution involved understanding HSC's business, the Epicor Commerce Cloud, and the Epicor P21 integration. The InteractOne team rebuilt the customizations while preserving functionality, implementing real-time pricing and integrating the Akeneo PIM for data enrichment. These changes resulted in a significantly improved user experience with faster page-load speeds, increased engagement, cart value, and ultimately, revenue growth. Read More: https://www.interactone.com/project/magento-case-study-hydraulic-supply-co/
V-Belt Supply Case Study
V-Belt Global Supply, LLC., a leading online supplier of belting solutions, faced numerous challenges with their existing Magento 1 website, including support discontinuation, quality assurance issues, and outdated checkout and navigation systems. They also required a seamless migration of their extensive product catalog and complex pricing rules to Adobe Commerce (Magento 2), along with an enhanced front-end user experience. InteractOne's solution involved migrating the site to Adobe Commerce, redesigning the user interface, automating the commercial discount program, implementing new software extensions, and recommending a robust hosting solution through JetRails. The results were highly successful, with improved site speed, increased user engagement, higher average order value, and a notable increase in average page load time. Read More: https://www.interactone.com/project/adobe-commerce-case-study-vbelt/
Medelita Case Study
Medelita, a provider of premium lab coats and scrubs, faced several challenges with their Magento 2.2 website, including UX/UI issues, performance problems with the shopping cart, and a checkout process that led to lost conversions. The site also had security vulnerabilities and lacked recent updates. InteractOne's solution involved upgrading the site to Magento Version 2.2.11, which addressed security issues and implemented new features such as allowing customers to edit product configurations and enhancing ERP integration. They also installed the Mageworx SEO Suite to improve SEO performance. The result was a completed site that offered an improved user experience and enhanced functionality. Read More: https://www.interactone.com/project/medelita-case-study/

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