Partners
NetSuite
GOLD PARTNER
VERIFIED PARTNER
Service Regions

AMERICAS

APAC

UK & EMEA

Tech Categories

CRM & CLM

Dotdigital Built

Built By

Dotdigital

Resources
About NetSuite
The World’s #1 Cloud Business Software Suite - one unified business management suite, encompassing ERP/Financials, CRM, and ecommerce for more than 31,000 customers.
NetSuite and Dotdigital

Who we are

At Dotdigital, we harness the power of customer data to drive engagement, conversion, and loyalty for brands as they grow and scale.

About the integration

The Dotdigital for NetSuite integration allows you to sync customer data, product catalogs, and order history to power and focus your marketing.
  • Inspire engagement with beautifully designed email campaigns.
  • Identify valuable audiences with RFM and eRFM segments.
  • Automate lifecycle campaigns across email, SMS, push, social and Google Ads.
  • Win back lapsed shoppers with abandoned cart and abandoned browse campaigns.
  • Sell more with predictive product recommendations.

How it works

The integration uses NetSuite’s REST API to interact with Dotdigital, and NetSuite’s Token Based Authentication to authorize the connection.

Our NetSuite ERP integration supports:
  • Syncing the following data types in either direction or bi-directionally between both systems:
    • Leads
    • Prospects
    • Contacts / Customers
  • Bi-directional syncing of opt-in status.
  • Syncing of order data from NetSuite into Dotdigital.
  • Syncing of product catalogs from NetSuite into Dotdigital with support for product packages.
Use Cases
Organize your data
Take advantage of Dotdigital’s RFM analysis and machine-learning-powered Product recommendations to drive customer engagement through personalized multi-channel communications.
Increase sales
Interactive ecommerce dashboards provide at-a-glance and drilldown reporting to enable you to understand and utilize your customer data more fully than ever before. Focus your marketing efforts where they are needed most to maximize your return on investment.

Request a demo