Paragon DCX
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About Paragon DCX
DCX combines the power of data with compelling creative and digital technology to help brands connect better with their customers to deliver better outcomes. Whether through SMS, email, or WhatsApp, our team has many years' experience with Dotdigital and can help you drive memorable customer experiences that exceed expectations.
Paragon DCX and Dotdigital

We've created memorable multi-channel marketing campaigns for over 40 clients across various sectors using Dotdigital, including Direct Line Group, Swinton Insurance, Brewdog, Bupa Dental, The Co-operative Bank, and EE.

We take the time to analyze your current strategy and performance to identify opportunities and share new ways to use email automation, SMS, WhatsApp, and other tools to increase conversion and revenue for your business.

The proud winner of the Dotdigital 'Messages that Matter' Award 2022 for our work with The Co-operative Bank, we are the full-service digital transformation and marketing agency and consulting arm of Paragon, part of Grenadier Holdings, a privately-held investment company with operating companies in over 30 countries with a global sales reach, €1.5 billion turnover, and more than 10,000 employees.

With expertise spanning many years and numerous industries, DCX has the skill sets that modern businesses need to gain a competitive advantage. We are the coming-together of renowned creative, data, and customer communications powerhouses: digital experience specialists, marketing automation experts, and digital product and platform gurus. Our expertise extends across digital and marketing strategy, designing and building digital products and platforms, collecting and analyzing data, and crafting impactful creative and communications that change customer behavior.

With a laser focus on driving better customer engagement, capturing insights for better decisions, streamlining business operations, and driving commercial growth, we help organizations all around the world drive more memorable customer experiences and deliver even greater business impact.

"The SMS solution provided by Paragon DCX has enabled continuity of our customer communications, ensuring timely, reliable, and efficiently delivered messaging."

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