In Digital

We are In Digital, the in-house marketing agency.

We specialise in operating in-house as an extension of your team. We embed strategy, design and implementation at the heart of your business to drive smarter, data-led customer engagement across the full lifecycle, from acquisition through to retention, loyalty and reactivation.

We help clients like The Financial Times, Experian and Overleaf plan, build and scale high-performing engagement ecosystems in-house, spanning CRM strategy, marketing automation, CDP activation, personalisation, lifecycle design, and retention optimisation. From the strategic blueprint through to creative design and hands-on platform execution, we own the full delivery, translating ambition into working systems that drive measurable growth in customer lifetime value.

At In Digital, we've dismantled the traditional client/agency model, working seamlessly in-house alongside CRM, data and commercial teams to design and execute engagement strategies that are insight-led, test-and-learn driven, and fully integrated across paid, owned and onsite channels. We plug in the way that works for you, on a retainer, project, or secondment basis - whether that's leading a programme end-to-end, delivering a defined piece of work, we work directly within your team.

Whether you're looking for a great new agency that operates like your in-house team, or you're interested in how we're helping our clients develop owned, in-house capability and IP, we'd love to chat.

LinkedIn — https://www.linkedin.com/company/indigitalmarketing/