Based in Detroit, Michigan, Snapshot is a full-service technology and commerce agency helping manufacturers, distributors, and growth-focused brands unify their digital ecosystems. We specialize in solving complex operational challenges by bridging front-end customer experiences with deep backend architecture — focusing on complete system alignment to streamline workflows, eliminate technical debt, and support long-term scalability.
Our core expertise spans five pillars designed to drive real business outcomes:
- NetSuite Services: As an experienced NetSuite partner, we provide comprehensive ERP consulting, custom development, optimization, and implementation to ensure your operational and financial foundation is rock-solid.
- eCommerce Services: We design and implement robust B2B, B2C, and hybrid commerce environments with Shopify, BigCommerce, SuiteCommerce, and Shopware — excelling at complex builds requiring advanced segmentation, multi-storefront management, and custom pricing logic.
- Shopware + NetSuite B2B Operations Suite: A packaged implementation framework combining Shopware, NetSuite integration, B2B commerce workflows, and payment infrastructure into a unified solution. Dotdigital is integrated as part of the Suite, delivering marketing automation and customer engagement connected directly to your commerce and ERP data. Built AI-ready from day one, it helps manufacturers and distributors modernize without stitching together multiple vendors.
- Data Integration: We connect ERPs, eCommerce platforms, CRMs, and fulfillment systems using middleware platforms like Celigo and Patchworks, as well as custom API architectures — ensuring accurate, real-time data flow across your entire stack.
- AI & Automation: We deliver practical, workflow-driven automation solutions — from evaluating AI readiness to deploying tools like Cauzzy AI for NetSuite — integrating intelligence directly into everyday operations to enhance reporting and reduce manual overhead.
At Snapshot, we prioritize strategy-informed planning and maintainable engineering over short-term fixes. Whether expanding into new channels, upgrading a legacy platform, or syncing disconnected systems, we act as a long-term technology partner to ensure your entire stack works flawlessly together.