Dotdigital Tech Partner Directory
Categories
  • Commerce platform
  • Ecommerce
Region
  • UK and EMEA
  • Americas
  • APAC
Sector
  • Retail
Partner tiers
  • Partner
Platform
  • Dotdigital Marketing

Fully-managed cloud hosting provider for leading Magento & Adobe Commerce enterprise brands that include Fred Perry, Diptyque Paris and a leading European football club, with exemplary support.

Akoova is the cloud hosting partner for leading enterprise brands on Magento & Adobe Commerce, including Fred Perry, Big Bus Tours, Sosandar and a leading European football club.

Our production-grade K-Hosting platform, powered by groundbreaking AWS innovation, delivers exceptional scaling capabilities for even the most demanding of B2C & B2B high-availability sites.

This reliable and stable hosting platform is enriched with our exemplary K-Support services.

Every one of our supreme clients reaps the rewards of direct and immediate access to a highly-skilled team of Magento & Adobe Commerce experts (including Senior Engineers and Solutions Architects) via a dedicated Slack channel.

As part of our 'white-glove' service, we deliver proactive advice and guidance, transparent and collaborative problem-solving, fully-managed application & infrastructure monitoring, and inclusive AWS Enterprise Support.

Akoova enables growth for our clients by acting as an extension of their team, fully understanding their roadmap, strategy and challenges, and leveraging opportunities to ensure their business continues to thrive.

As a reflection of the confidence we have in our service delivery, we never insist on locking our clients into fixed-term contracts, allowing them the freedom of a rolling contract.

Above all, we strive at every step to retain the trust that our clients continually state they have in Akoova.

At Akoova, we recognise the difference between a hosting provider and a True Hosting Partner.

"Akoova provided the level of flexibility that we truly needed. Since moving across to them, all we need to do now when we’re expecting high traffic is to send them a single message on Slack and their team plan around it. It provides us with reassurance and is just hassle-free. The other thing to mention is their support team. They work in the background to address risks without us barely knowing about it. Essentially, they approach us with solutions to problems we were not even aware of."

Marni Dasanjh
Head of Social Commerce at Fred Perry

Dotdigital and Akoova

As core service providers within the Magento & Adobe Commerce ecosystem, Akoova and Dotdigital are aligned in our commitment and passion for delivering exceptional services to ecommerce clients.

We currently have shared clients across retail and the sporting world.

Akoova and Dotdigital are aligned in their commitment to enterprise-grade ecommerce architecture. Akoova delivers robust, AWS-based cloud hosting designed for resilience, elasticity and continuous optimisation. Dotdigital delivers enterprise-level customer engagement capabilities that depend on consistent data flow and system reliability.

Both organisations understand that enterprise brands need an ecosystem of trusted partners who appreciate the operational complexity of modern commerce. By combining stable, intelligently managed infrastructure with reliable and advanced marketing automation, they create a technology foundation that supports both operational efficiency and long-term digital maturity.

Use Cases

How Akoova Enabled a Leading Football Club to Achieve a Record-Breaking £8m Day with Zero Downtime

Akoova recently supported a leading European football club through a record-breaking global kit launch that delivered £8m in online sales, peaks of 18 orders per second and more than 1.2m sessions in a single day, with zero downtime. The launch combined Akoova's highly scalable K-Hosting platform for Magento & Adobe Commerce enterprise brands, proactive & accountable support, and AWS cloud innovation to deliver the resilience and performance global brands depend on when the stakes are highest.

Media

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