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Partner tiers
  • Gold
Region
  • UK and EMEA
Agency expertise
  • Systems integration

About Silverbear

Silverbear 365 is a feature-rich, future-proofed association software specially built to manage member-based organizations.

The only certified Microsoft Dynamics 365 partner working with member-based organizations in the UK and Ireland.

Silverbear 365 is the software of choice for more than 70 associations in the UK and Ireland, serving in excess of 4.2 million members. Built on Microsoft Dynamics 365, the Dataverse, and Azure, Silverbear securely manages over £440m of subscriptions, donations, and payments every year.

Working exclusively with membership-based organizations, Silverbear can help you maximize your relationship with your members – and help you achieve significant efficiencies, too.

Silverbear enables member-based organizations to efficiently manage many tasks, including:

  • Membership acquisition and renewal.
  • Member finance.
  • Case management.
  • Marketing automation.
  • Fundraising.
  • Events and conferences.
  • Education and CPD.
  • Payment processing.

Silverbear believes that great membership organizations have great relationships with their members – they are just closer. They follow the same principle with their partners; that way everyone pulls together to make it a success.

Performance improvement

Silverbear will help you to engage with your members, manage your core financial processes, and deliver insights into how you can improve your organization – but can also deliver much more. By helping you to make the most of your data, Silverbear supports you to realize your full potential by delivering a tailored Client Engagement Plan that is focused on continual performance improvement.

Digital enablement

Silverbear 365 provides tried and tested functionality for membership organisations. This enables you to develop a strong internal team to utilize Silverbear 365 for business improvement and truly unlock the benefits of digital transformation. Over time, this relationship will naturally evolve, and Silverbear will become an enabling partner that ensures your team makes the most of Microsoft Dynamics 365 and all the benefits it offers you.

Marketing Automation

Engage members with meaningful, personalised communications and campaigns with integrated digital tools. Silverbear 365 supports a range of marketing solutions such as Dotdigtial from a single platform. Drawing on best-in-class technology, we empower email, SMS, and online communications to help you get personalised messages to the right people at the right time. Communicating with your members has never been easier.

What you get with Silverbear is a huge breadth of experience and a thorough understanding of how membership organisations work. Our previous experience with CRM was very poor, yet Silverbear was able to not only enthuse the team and ensure that they bought into the process, but also deliver on what they promised. We're delighted with the new system and look forward to using the time we've saved to invest in the organisation and its members.
Simon Berney-Edwards, Executive Manager @ Expert Witness Institute

Videos

Silverbear 365 Empowered Association
The Dynamic Duo Silverbear and Dotdigital

Case Studies

Member Self Service
Natural History Museum
Royal College of Nursing