Oracle NetSuite

Oracle NetSuite Global Business Unit pioneered the Cloud Computing revolution in 1998, establishing the world’s first company dedicated to delivering business applications over the internet. Today, Oracle NetSuite Global Business Unit provides a suite of cloud-based financials / Enterprise Resource Planning (ERP), HR and omnichannel commerce software that runs the business of companies in more than 100 countries.

Who we are

At Dotdigital, we harness the power of customer data to drive engagement, conversion, and loyalty for brands as they grow and scale.

About the integration

The Dotdigital for NetSuite integration allows you to sync customer data, product catalogs, and order history to power and focus your marketing.

• Inspire engagement with beautifully designed email campaigns.
• Identify valuable audiences with RFM and eRFM segments.
• Automate lifecycle campaigns across email, SMS, push, social and Google Ads.
• Win back lapsed shoppers with abandoned cart and abandoned browse campaigns.
• Sell more with predictive product recommendations.

How it works

The integration uses NetSuite’s REST API to interact with Dotdigital, and NetSuite’s Token Based Authentication to authorize the connection.

Our NetSuite ERP integration supports:

• Syncing the following data types in either direction or bi-directionally between both systems:
• Leads
• Prospects
• Contacts / Customers
• Bi-directional syncing of opt-in status.
• Syncing of order data from NetSuite into Dotdigital.
• Syncing of product catalogs from NetSuite into Dotdigital with support for product packages.