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Platinum

z21 Studio

Kuala Lumpur, Malaysia
Accepting new clients
Sustainable
Certifications
  • Dotdigital certified
    Dotdigital certified
Awards
  • dotdigital New Service Partner of the Year (APAC) 2024
    dotdigital New Service Partner of the Year (APAC) 2024
Partner tiers
  • Platinum
Region
  • APAC
Agency expertise
  • Design and development
  • Digital marketing
  • Full service
  • Marketing automation services
  • Strategic consultancy
  • Systems integration
Managed services
  • Campaign management
  • Consultancy
  • Creative services
  • List growth
  • Onboarding
  • Personalization and segmentation

About z21 Studio

Grow your brand through traffic and conversion rate excellence with Z21.

Empowering Brands with Smarter Email Marketing

Over 80% of our clients achieve a 700% ROI within the first 6 months of partnering with Z21.

At Z21 Studio, we collaborate with businesses to create tailored email marketing strategies. Our approach not only improves engagement and boosts retention but also addresses common challenges like high cart abandonment and low customer retention. By building meaningful connections with your audience, we turn these challenges into opportunities for growth.

Driving Results with Data and Innovation

Z21 Studio is a results-driven marketing agency dedicated to empowering businesses with customized strategies. Leveraging email marketing tools and our innovative expertise, we:

  1. Design hyper-personalized campaigns tailored to unique customer segments.
  2. Build automated customer journeys that deliver value at every step.
  3. Boost retention through lifecycle campaigns that nurture relationships.
  4. Integrate email seamlessly with SMS and other channels for consistent messaging.

Convince → Convert → Retain Framework

Our approach to email marketing follows a proven three-phase framework: Convince, Convert, and Retain. This strategy ensures that every interaction with your audience is meaningful, ultimately driving loyalty and sustainable growth.

  • Convince: Attract new subscribers and educate them with relevant and valuable content.
  • Convert: Leverage automation to drive first purchases and build trust through follow-ups.
  • Retain: Create loyalty programs, VIP flows, and re-engagement campaigns to maximize lifetime value.

The Numbers Speak for Themselves

  • Revenue Growth: 19.8% average increase in email revenue.
  • Retention Rates: 13.2% higher through advanced segmentation.
  • Engagement Metrics: 15.8% open rate improvement and 23.8% CTR boost.
  • ROI: Clients earn $25 for every $1 spent on email marketing.

What Our Clients Say About Us

"As a business with global presence, we needed to be aligned with our global digital commerce vision as well as be nimble to adapt to local market realities. Z21 was pivotal in delivering on our website revamp & functionality enhancements that brought us into a new era of Clarks in Southeast Asia. The hunger of the team, desire to deliver good work & consistently strong engagement with us is what I find stand out with Z21."

Jason Ng - Head of Digital, Clarks SEA

Case Studies

Clark's Case Study
SkinInc's Case Study
Lacher's Case Study

Clients

Clarks
Skin Inc
Lacher Patisserie
Camel Active
Oxwhite