Okendo

Our unified platform for reviews, referrals, loyalty, quizzes, and surveys makes it easy to cultivate advocacy, scale word-of-mouth, and maximize lifetime value. 17,000+ Shopify brands use Okendo to mobilize their customers for faster and more efficient growth, including SKIMS, Soylent, and Oh Polly.

Deliver communications across the customer journey in Dotdigital

Integrate Dotdigital with Okendo and create highly personalized experiences, by syncing rich customer data from the Okendo platform, with Dotdigital customer profiles. Whether it’s review sentiment, NPS scores, loyalty program status or referral activity, Okendo captures key signals of customer satisfaction and engagement and makes them instantly actionable within Dotdigital.

Use this information to build segments and trigger programs and campaigns, based on real-time behaviours and affinities. Send a thank-you email after a 5-star review, re-engage detractors with tailored win-back messaging or create ‘surprise and delight’ moments for loyal customers when they least expect it.

Whether you're nurturing post-purchase loyalty or activating brand advocates, the Dotdigital x Okendo integration unlocks your ability to do it faster and smarter. The integration is simple to get up and running, so you’re only a few clicks from driving higher customer engagement and more meaningful brand relationships.