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Retain.me

Integration
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Integrates with: ✅ Fresh Relevance

Categories
Loyalty and retention
Collections
Dotdigital-built integrations
Region
  • UK and EMEA
Partner tiers
  • Integration only
Platform
  • Fresh Relevance
Support

Developed by: Fresh Relevance

Support Email: support@dotdigital.com

About Retain.me

The best customers are the ones you already have.

With Retain.me you can give your customers the unforgettable experiences they deserve, and keep them coming back time after time.

Retain.me and Dotdigital

Retain.me users choose Fresh Relevance to:

  • Target and personalize marketing content combined with transactional data and returns.
  • Improve the customer experience.
  • Deliver increased purchase frequency and ATV.
  • Benefit from a unique depth of capability.

See an increase in repeat customers

With the Retain.me and Fresh Relevance integration you can re-create product recommendations in print, the same way you do online and in email.

Using both SMARTSLIPS® and SMART DIRECTMAIL, you can now engage customers like never before to drive repeat purchases.

If you have deployed Fresh Relevance, you can benefit from Retain.me’s unique solution to maximize the customer life-time value, with the average client seeing a 13.1% increase in repeat customer purchases.

Use cases

  • Analyze

    Harvest customer insight to drive orders and treat shoppers differently, whether they’re just browsing, one-time buyers or lapsed customers.

  • Personalize

    Use behavioral targeting and advanced segmentation to achieve your unique goals, e.g. sell your high-margin items, turn new customers into repeat purchasers or increase CLV.

  • Optimize

    Demonstrate the effectiveness of your initiatives, discover which tactics help you meet your KPIs and optimize marketing based on customer behavior.