Salesforce Commerce Cloud

Commerce Cloud​ is the world's leading B2C and B2B commerce solution. Commerce Cloud is a multi-tenant, cloud-based commerce platform that empowers brands to create intelligent, unified buying experiences across all channels — mobile, social, web, and store.

Who we are

At Dotdigital, we harness the power of customer data to drive engagement, conversion, and loyalty for brands as they grow and scale.

About the integration

Dotdigital for Salesforce Commerce Cloud brings customer engagement to the forefront so you can work smarter and achieve greater results. Connect your online store and sync customer, order, cart, and product catalog data to supercharge your marketing. With our certified Salesforce Commerce cartridge, you can set up your data flow and get started with ecommerce essentials such as abandoned cart and ROI tracking in no time.

How it works

You can get started in just a few easy steps using the certified cartridge for a hassle-free set-up. Once you’re connected, you can:

• Automatically sync customer, order, cart, and product catalog data.
• Build complex custom segments in no time or use our ready-made commerce personas.
• Use your data to create highly personalized conversations at every touch point.
• Add a welcome campaign for new subscribers and engage customers throughout their lifecycle using our program builder.
• Track key store KPIs, revenue per persona, marketing ROI, and more.