Shopware - Dotdigital Integration Directory

About Shopware

Shopware offers you cutting-edge, highly adaptable ecommerce solutions trusted by the world's most acclaimed brands. Create outstanding customer experiences, innovate fast, and accelerate your growth in the ever-evolving space of digital commerce.

Shopware and Dotdigital

About Dotdigital

Marketing automation: Save time and build connections with your audience with our Customer Experience and Data Platform.

Cross-channel personalization: Increase conversion by personalizing every channel with Fresh Relevance by Dotdigital.

About the Dotdigital integration

The Dotdigital for Shopware integration helps you deliver meaningful marketing messages to your whole shopping community, and keep your customers coming back.

Dotdigital offers Shopware merchants access to a suite of ecommerce marketing essentials; product recommendations, contact acquisition channels, abandoned cart and browse, as well as RFM and eRFM functionality. Plus, you can now automate transactional email sends in Dotdigital through our integration with Shopware Flow Builder.

You can install the Shopware integration in just a few short steps through our in-app integrations area so you can quickly get started with ecommerce marketing essentials.

Sync customer, order, and product catalog data and personalize your marketing messages at scale.
Use Dotdigital's drag & drop automation builder to add a welcome campaign for new subscribers and engage customers throughout their lifecycle.
Sync your product catalog and add Best Seller, Trending, and Most Viewed products to your emails in just a few clicks. You can even add AI-powered product recommendations to achieve a highly personalized experience for your customers.
Use Shopware Flow Builder to trigger Dotdigital created emails confirming a new order, a new subscriber, and more.

About the Fresh Relevance integration

Fresh Relevance offers you all the web and email marketing tools you ever wanted in one easy-to-use system. Thanks to our robust integration with Shopware, you can effortlessly use your shop data to build powerful personalization campaigns, fueled by real-time data insights.

Personalize your online store and emails.
Test and optimize.
Benefit from a unique depth of capability.
Automate email marketing.
Display dynamic content across channels.

Use cases

Personalize and engage

Combine your customer, product, and order data in Dotdigital and better target your customers. Set up automated lifecycle programs and use our AI-powered tools to reach every customer with the right message, at the right time.
Do more with your data

Send vouchers to new subscribers, ask for reviews on a recent purchase, or reward your champion customers with early sale access.
Great looking emails

Deliver more customized and on brand transactional emails through Dotdigital using our Shopware Flow Builder extension.
Better deliverability & reporting

Rely on Dotdigital for industry-leading deliverability and email sending infrastructure. And store all of your performance data in one place for easier visibility and reporting.