Swym

Your Brand. Your Creativity! Swym's shopper engagement platform features solve your unique set of challenges.

The Swym Dotdigital integration enables you to personalize your email campaigns based on your customer’s shopping journey.

Send automatic product back-in-stock notifications, price drop and low stock alerts on items in their Wishlist, browse and cart abandonment emails and more to engage your customers better and improve conversions.

About the Integration

Enable super-targeted, highly relevant email to drive more sales with the following:

• Automatic wishlist reminder emails.
• Back in stock alerts on restocked products.
• Price drop and low stock alerts on wishlist items.
• Abandoned cart emails.
• Abandoned browse emails.

How It Works

The Swym app leverages the Dotdigital API to send out personalized emails to users, triggered by their app actions.

Once the triggers have been set up, the Swym apps keep track of user actions and product events to ensure that the necessary triggers send the relevant messages for those events to the right set of users. The app will reference the templates that have been set up for each message type, along with the relevant data for each message and send the emails through Dotdigital.

Email templates are set up in Dotdigital for the messages that are enabled as part of the integration.

Requirements

The Wishlist Plus and/or Back in Stock Alerts app(s) are installed on your ecommerce store. Note that the Swym Dotdigital integration is only supported on Swym Enterprise plans.