Trustpilot

Trustpilot is a review platform that's open to everyone. Share your experiences to help others make better choices and encourage companies to up their game.

About Dotdigital

Marketing automation: Save time and build connections with your audience with our Customer Experience and Data Platform.

Cross-channel personalization: Increase conversion by personalizing every channel with Fresh Relevance by Dotdigital.

Trustpilot and Dotdigital

Connect your Trustpilot business account to Dotdigital to take advantage of our two Dotdigital-built integrations.

• Review invites: Our review invites integration allows you to seamlessly automate Trustpilot product and service review invites through email or SMS, helping increase your review count.
• Product reviews: With our product review integration, Trustpilot product review data is imported as Insight data against each Dotdigital contact with a synced review, helping you create customized journeys based on review data.

The integration also allows you to:

• Sync Trustpilot product review data to Dotdigital contacts.
• Automatically enroll contacts who leave reviews into automated programs.
• Build segments based on product review data.

EasyEditor extensions: App blocks

Trustpilot review content integrates directly with Dotdigital’s EasyEditor with App blocks. Installing the integration automatically imports App blocks into EasyEditor, letting you drag and drop Trustpilot content into email campaigns, surveys, pages, and forms, without editing code.

Trustpilot and Fresh Relevance

Trustpilot users choose Fresh Relevance to combine product and service reviews with conversion-boosting personalization.

• Boost campaigns with ratings and reviews. Automatically pull live product and service reviews into personalized emails and web pages to build consumer trust and accelerate conversions.
• Optimize the customer experience. Use granular segmentation and automatic optimization to serve effective product rating content to different customer groups across channels.
• Stay in control of your website and emails. Configure how ratings and reviews appear in the Fresh Relevance platform. Lead with the most popular products by filtering product recommendations by star rating, set a minimum star threshold for ratings to be shown and display them in your brand style.
• Implementation is quick and easy. Fresh Relevance pulls your product reviews through our integration from the Trustpilot API, including scores and counts.